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HDOS
Hospitality Digital Operation System
AI-driven scheduling at the core Human-machine collaboration Enhancing service efficiency and guest experience
HDOS achieves rational allocation of information | materials

and manpower to meet diverse in-stay service demands

AI Intelligent Voice Response

AI + Robot Service

AI + Robot Shopping

Room service/automatic transfer of repair orders

Real-time Guest Dissatisfaction Detection/Alert to Prevent Complaints

Reduce Repetitive Calls/Deliveries to Provide More Personalized Service

Reduced Call Volume

Decreased Errand Work

Reduced Night Shifts

Lower Work Pressure

Improved Staff Satisfaction

UP Multi-Pod Time-Sharing for Delivery/Cleaning

UP Multi-Pod Time-Sharing for Delivery/Cleaning

UP Multi-Pod Time-Sharing for Delivery/Cleaning

UP Multi-Pod Time-Sharing for Delivery/Cleaning

24×7 Multi-Service

Operation for Comprehensive Hotel Scenarios

Digital Hotel Services Enable Data-Driven Management

Consultation Summary Reports
Service/Maintenance Reports
Delivery/Loan Item Reports
Work order exception summary report

Multi-Ecosystem Integration Creates Smart Hotel Service Space